Starting your first e-commerce storefront, whether you offer physical or digital items, can be exhilarating. It can also be quite daunting, leaving you feeling lost and unsure how to proceed. What steps should you take? Where do you go from here? No worries, we have excellent news. EVA offers e-commerce business support.
Web Design, Digital Storefront, and E-Commerce Products
The first step to any e-commerce business is setting up your website and digital storefront. What services or products will you be offering customers or clients? Do you know your target audience? At EVA, our virtual assistants have experience in these areas, from social media marketing to website development to search engine optimization. We offer a full range of services to help you get set up and situated.
We can help even further with inventory via tracking software like QuickBooks Online (which also doubles as a bookkeeping tool). We can help research various market pricing, shipping costs, and shipping options for physical products. We can also manage a busy calendar if you’re offering, attending, or need help booking courses, classes, seminars, or webinars in the services portion of your e-commerce business journey.
E-commerce can also include in-person markets, pop-up shops, marketing campaigns, partnerships, photo shoots, silk-screening, embroidering, or other fun adventures with your product. We’ll get your business opportunities compiled, organized, and established to keep your headaches at bay. Don’t forget you’ll also need business cards, pamphlets, flyers, posters, booklets, and more. Not only can we design them, we can write your copy and get them sent out to print. While we’re at it, we’ll find printing and shipping partners so your online orders are delivered without a hitch.
What Else Can We Do?
There are many moving parts to running an e-commerce business, such as bookkeeping, inventory logging, shipping, and tracking. EVA can do your books, track your inventory, help you find appropriate shipping and estimating costs, and send out customer service or order-related emails to your clients and customers.
No matter your platform, software, or app, your VA will work closely with you and take stock of what you need to easily keep track of it all. This frees you up to spend more energy in sales, marketing, and reaching your customer base.
Our VAs are also skilled to step into your customer service support, from helping customers place orders, track orders, or return any broken, faulty, or misprinted merchandise. We’ll make sure customer relationships with your company are maintained and flourishing.
Build a Business, Be Sustainable
As your business flourishes, your VA will be with you every step of the way. We’ll design future marketing campaigns, such as email marketing, social media campaigns, and even update your website’s copy for SEO. Rest assured, EVA is here to help you, regardless of your business size. We want you to succeed by helping you reach your e-commerce business goals.
At Emerald Virtual Assistance, our team of experienced VAs will help build your business from the ground up. Schedule a consultation today and learn how your VA will support you from beginning to end.